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OUR PRODUCTS

APPLIANCE, FURNITURE, AND GADGETS LOAN

No Cash? No Problem. Get your dream appliances, furniture and gadgets in an affordable installment plan through the AEON Installment Plan.

LEAN ON ÆON

Magpakita lang ng 2 valid IDs

3.8% para sa general products at 5% para sa gadgets

Exciting deals and offers para sa iyong approved and claimed ÆON Installment Plan

Abenson Exclusive No Cash Out

Promo Ends December 31, 2022

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AEON 4 ALL Hulugang Maasahan

Promo Ends January 31, 2023

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Promo ends December 31, 2022

AEON REFERRAL PROGRAM

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VIP Retention No Downpayment + P500 Grocery Treats eGC

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Frequently Asked Questions

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CONTACT AEON
What products can I buy?

You may buy any of the following:

  • Audio Videos (TVs, Home Theaters, Components, Speakers, Amplifiers, etc.)
  • Home Appliances (Refrigerators, Aircons, Gas Ranges, Washers, Dryers,etc.)
  • Furniture (Sofas, Beds, Tables, Cabinets, Drawers, Chairs, etc.)
  • Computers (Desktops, Laptops, Printers, Scanners, etc.)
  • Gadgets (Smartphones, Tablets, Cameras, Camcorders, etc.)
  • Bikes (Electronic Bikes, Mountain Bikes, etc.)
  • Musical Instruments (Guitars, Pianos, Drums, etc.)
  • Hardware Products (Power Tools, Water Purifiers, Water Heaters, etc.)
What are the available loan terms?

The loan period will depend on the product you want to buy and your capacity to pay. Loan terms range from 6 to 24 months.

How much is the interest rate?

Our loan interest rate is at 3.8% to 5% for general products and 5% for gadgets.

How do I pay for my AEON Instalment Plan?

 

Payment ChannelsOver the CounterATMExpress PhoneONLINE
7-ElevenPhp 15
All DayPhp15.00
Bayad CenterPhp15.00
Cebuana LhuillierPhp15.00
CVM PawnshopPhp15.00
EC PayPhp15.00
ExpresspayPhp15.00
GCasgPhp15.00
LBCPhp15.00
M LhuillierPhp15.00
PayMayaPhp15.00
Pera HubPhp15.00
SM BillsPhp15.00
TouchpayPhp15.00
True MoneyPhp15.00
USSCPhp15.00
VillaricaPhp15.00
Security BankFreeFreeFreeFree
Union BankPhp10.00FreeFreeFree
MetrobankPhp25.00FreeFreeFree
BDOPhp25.00FreeFreeFree
BPIPhp35.00FreeFreeFree
RCBCPhp20.00Php20.00 Php20.00
AEON HEad OfficeFree
What if I have an overpayment and I want to get a refund?

You may request via our hotline (8631-1399) or send us an email at customercare@aeonphilippines.com.ph. Our team will guide you through the process.

Will I be informed of the reason if my application was declined?

AEON will not, and has the right not to disclose the reason for declined applications.

How do I view my outstanding balance?

To view your outstanding balance, you may download the AEON Mobile App or you may request via our hotline (8631-1399) or send us an email at customercare@aeonphilippines.com.ph.

What are the fees I need to pay to process my loan?

You need to pay the processing fee and downpayment (if needed). The amount of these fees varies depending on the amount of the loan.

What if I have a concern with the item I purchased such as defective, return or change of the model / item?

AEON only finances the item that you are availing, any after-sales concerns regarding the items can be coordinated to the store. If you want to change the item you availed, a replacement shall be based on the policies of the store.

What if I want to update my information in your system, such as last name, contact number or address?

You may request via our hotline (8631-1399) or send us an email at customercare@aeonphilippines.com.ph. Our team will guide you through the process.

How to claim Chubb Insurance Premium policy?
  1. Call the AEON Credit Guard Hotline at (632) 88592775 and Toll-Free Number: 1-800-10-8592775 Mondays to Fridays, 8:30 AM to 5:30 PM;
  2. Email at : aeoncreditclaims@Chubb.com ; or
  3. Go visit www.chubbclaims.com.ph
  4. The insured must
    • complete and sign a claim form (claim forms are available from Chubb);
    • attach to the claim form:
      • original receipts for any expenses that are being claimed;
      • any reports that have been obtained from the police, about an accident; and
      • any other documentary evidence required by the Company under this Group Policy; and
    • provide the Company the completed and signed claim form and accompanying documents within thirty (30) days of the Event taking place which gives rise to a claim.
How to cancel Chubb Insurance Premium Policy?
  1. In the event the Insured is not satisfied with the Group Policy/Confirmation of Cover for any reason, the Insured may cancel this Group Policy/Confirmation of Cover by advising the Company in writing within fifteen (15) days after receipt of this Group Policy
  2. To effect cancellation, the insured must call the AEON Credit Guard Hotline at (632) 88592775 and Toll-Free Number: 1-800-10-8592775 Mondays to Fridays, 8:30 AM to 5:30 PM or call AEON Credit Service directly at XXXXXXXXX.
Will I get refund once I cancelled my Chubb Insurance Premium Policy?

Any premium paid will be refunded during fifteen (15) day period after receipt of the Group Policy. The insured will not receive a full refund if the insured has made a claim during this period.