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β€œ Wow. Galing NG. AEON sa isang tulad ko. Hindi maka bili NG cash. Eh buti may AEON na pwedeng magtiwala. Na mag bigay NG mga applayanses. madalas walang down. Salamat. Po! Taking tulong nyo para sakin. Makaka ipon PO. Ako NG gamit. God bless. And more power! Us all”


Jonathan

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β€œ2nd time na nag avail sa AEON and its πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘β€


Eugene

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β€œThanks AEON na approve ang ref na wish ko β˜ΊοΈβ€


Jewel

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Frequently Asked Questions

Need help? Send us an inquriy thru our contact form or contact us thru one of our hotline numbers

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What products can I buy?
You may buy any of the following:
  • Audio Videos (TVs, Home Theaters, Components, Speakers, Amplifiers, etc.)
  • Home Appliances (Refrigerators, Aircons, Gas Ranges, Washers, Dryers, etc.)
  • Furniture (Sofas, Beds, Tables, Cabinets, Drawers, Chairs, etc.)
  • Computers (Desktops, Laptops, Printers, Scanners, etc.)
  • Gadgets (Smartphones, Tablets, Cameras, Camcorders, etc.)
  • Bikes (Electronic Bikes, Mountain Bikes, etc.)
  • Musical Instruments (Guitars, Pianos, Drums, etc.)
  • Hardware Products (Power Tools, Water Purifiers, Water Heaters, etc.)
What are the available loan terms?
The loan period will depend on the product you want to buy and your capacity to pay. Loan terms range from 6 to 24 months.
How much is the interest rate?
Our loan interest rate is at 2.95% for general products and 4% for gadgets.
How do I pay for my AEON Instalment Plan?
Use your AEON Instalment Plan Agreement Number whenever you pay through the following accredited payment channels.
Payment Channels Over the Counter ATM Express Phone ONLINE
7-Eleven Php15
All Day Php15
Bayad Center Php15
Cebuana Lhuillier Php15
CVM Pawnshop Php15
EC Pay Php15
Expresspay Php15
GCash Php15
LBC Php15
M Lhuillier Php15
PayMaya Php15
Pera Hub Php15
SM Bills Php15
Touchpay Php15
True Money Php15
USSC Php15
Villarica Php15
Security Bank Free Free Free Free
Union Bank Php10 Free Free Free
Metrobank Php25 Free Free Free
BDO Php25 Free Free Free
BPI Php35 Free Free Free
RCBC Php20 Php20 Free Free
AEON Head Office Free Php20 Free Free
Special announcement related to COVID-19 situation
What if I have an overpayment and I want to get a refund?
You may request via our hotline (8631-1399) or send us an email at customercare@aeonphilippines.com.ph. Our team will guide you through the process.
Will I be informed of the reason if my application was declined?
AEON will not, and has the right not to disclose the reason for declined applications.
How do I view my outstanding balance?
To view your outstanding balance, you may download the AEON Mobile App or you may request via our hotline (8631-1399) or send us an email at customercare@aeonphilippines.com.ph.
What are the fees I need to pay to process my loan?
You need to pay the processing fee and downpayment (if needed). The amount of these fees varies depending on the amount of the loan.
What if I have a concern with the item I purchased such as defective, return or change of the model / item?
AEON only finances the item that you are availing, any after-sales concerns regarding the items can be coordinated to the store. If you want to change the item you availed, a replacement shall be based on the policies of the store.
What if I want to update my information in your system, such as last name, contact number or address?
You may request via our hotline (8631-1399) or send us an email at customercare@aeonphilippines.com.ph. Our team will guide you through the process.

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