APPLIANCE, FURNITURE, AND GADGETS LOAN

You may buy any of the following:

• Audio Videos (TVs, Home Theaters, Components, Speakers, Amplifiers, etc.)
• Home Appliances (Refrigerators, Aircons, Gas Ranges, Washers, Dryers,etc.)
• Furniture (Sofas, Beds, Tables, Cabinets, Drawers, Chairs, etc.)
• Computers (Desktops, Laptops, Printers, Scanners, etc.)
• Gadgets (Smartphones, Tablets, Cameras, Camcorders, etc.)
• Bikes (Electronic Bikes, Mountain Bikes, etc.)
• Musical Instruments (Guitars, Pianos, Drums, etc.)
• Hardware Products (Power Tools, Water Purifiers, Water Heaters, etc.)

The loan period will depend on the product you want to buy and your capacity to pay. Loan terms range from 6 to 24 months.

Our loan interest rate is at 5.05% to 6.25% for general products and for gadgets 6.25%.

You may request via our hotline (8631-1399) or send us an email at customercare@aeonphilippines.com.ph. Our team will guide you through the process.

AEON will not, and has the right not to disclose the reason for declined applications.

To view your outstanding balance, you may download the AEON Mobile App or you may request via our hotline (8631-1399) or send us an email at customercare@aeonphilippines.com.ph.

You need to pay the processing fee and downpayment (if needed). The amount of these fees varies depending on the amount of the loan.

AEON only finances the item that you are availing, any after-sales concerns regarding the items can be coordinated to the store. If you want to change the item you availed, a replacement shall be based on the policies of the store.

You may request via our hotline (8631-1399) or send us an email at customercare@aeonphilippines.com.ph. Our team will guide you through the process.

1. Call the AEON Credit Guard Hotline at (632) 88592775 and Toll-Free Number: 1-800-10-8592775 Mondays to Fridays, 8:30 AM to 5:30 PM;
2. Email at : aeoncreditclaims@Chubb.com ; or
3. Go visit www.chubbclaims.com.ph
4. The insured must

• • complete and sign a claim form (claim forms are available from Chubb);
  • attach to the claim form:
    • original receipts for any expenses that are being claimed;
    • any reports that have been obtained from the police, about an accident; and
    • any other documentary evidence required by the Company under this Group Policy; and
  • provide the Company the completed and signed claim form and accompanying documents within thirty (30) days of the Event taking place which gives rise to a claim.

1. In the event the Insured is not satisfied with the Group Policy/Confirmation of Cover for any reason, the Insured may cancel this Group Policy/Confirmation of Cover by advising the Company in writing within fifteen (15) days after receipt of this Group Policy
2. To effect cancellation, the insured must call the AEON Credit Guard Hotline at (632) 88592775 and Toll-Free Number: 1-800-10-8592775 Mondays to Fridays, 8:30 AM to 5:30 PM or call AEON Credit Service directly at XXXXXXXXX.

Any premium paid will be refunded during fifteen (15) day period after receipt of the Group Policy. The insured will not receive a full refund if the insured has made a claim during this period.